Our Policies

Customer Care

Excellence in customer service has always been a passion of mine.

As your professional organizer, nothing changes there. I will always endeavor to provide a professional, friendly, and confidential service.

As an Integrative Counselling therapist, I learnt that clutter is often related to emotions, particularly trauma. No two home or family situations are ever the same; therefore, every job will have different requirements and be assessed individually.

Many jobs will be straightforward, quick, and immediately satisfying; others will be a more psychological journey that can bring up memories and strong emotions.

My Commitment to you:

To be judgment-free, empathetic, to treat you and any family members with respect and empathy, and to work within safe boundaries set by you.

Privacy & Safety

Confidentiality is key, we will not discuss or post anything about your home, lifestyle or anything about you unless we have your consent

Inquiries

Our initial conversation can either by phone, Video call or in person at your home.

In-person consultations are subject to a non-refundable $50 deposit to be applied toward booked services.

Sessions are billed at a fixed hourly rate unless agreed in writing.

I will always discuss your budget expectations and how much you would be comfortable spending on organizing items

before you decide to commit to one or more sessions.

The length of your session may be determined after our consultation in order to ensure that we have enough time to complete any and all goals and expectations.

Perfectly Placed Home Organizing is covered by Professional Liability Insurance

Payment Methods

Billing

An invoice will be provided either at the start or end of each job.

Payment within 30 days please

Each job and home is different, and I always aim to provide an accurate estimate depending on the time the project is likely to take.

The estimate may change (could go up or down) depending on these factors:

If the size of the job changes, accessibility to the spaces or the volume of items goes up or down.

How much client participation and decision-making is involved